Terms and Conditions

Terms & Conditions

The following Terms and Conditions will explain how we will deal with your order and you should read them carefully. They can be viewed at any time by clicking the Terms and Conditions link at the bottom of each page.

By purchasing through this website you are entering into a legally binding contract with us. This means that you and we have rights and obligations. If you are unsure of your rights and obligations now or at any time during the contract please seek independent advice.

The information on this website is given in good faith and Cut Price Bed cannot accept responsibility for any loss or damage arising from the information or its use or misuse.

Your consumer rights are different when you buy online. If you are under 18, you may use the Website only with the involvement of a parent or guardian.

 

Company Name - Online Flooring And Beds Limited (ltd)

Company Number - #09356334

Registered Address - Horizon House, Whiting Street, Sheffield, S8 9QR

Payment

Online payments may be made by Paypal using a debit or credit card. Payment using a debit or credit card is taken at the time you place your order and is processed using an independent company’s secure payment processing system. We do not see, or have access to, any of your payment card information.

Your Order

By placing an Order with Us, You’re accepting these Terms, as well as our Privacy Policy and the Terms of Website Use of this website.

Once you’ve placed your Order, we will acknowledge your Order immediately by email and confirm our acceptance within 48 hours. This is to inform you that we’ve received your Order and one of our agents will be processing it. It doesn’t mean that we have legally accepted your Order. Acceptance of your Order, and the completion of the Contract, will take place when we despatch the Goods to You (or some of them if we’re delivering in instalments).

You are responsible for all activities which occur under your customer username and password, save where such activities occur as a result of our negligence or fault.

The Goods displayed on the Website and information about the Goods and the prices on the Website are an invitation to place an Order only and do not constitute an offer by us to you to purchase the Goods subject to these conditions. When you place your online order you are inviting us to enter into a contract with you to supply the goods you have selected at the price indicated on the website and in your order form. When we receive your order we will send you an acknowledgement by email to the address you have supplied to confirm receipt and we will pass your order to our sales team for processing. This acknowledgment is neither an order confirmation nor an order acceptance by us.

If you have a valid discount voucher to redeem please enter the relevant code in the box when you proceed to checkout and the discount will be deducted.

We may list availability information for Goods sold by us on the Website, including throughout the Order process but cannot guarantee the availability of Goods listed on the Website.

Acknowledgement of your Order is not a guarantee by us of the availability of the Goods.

If you receive an acknowledgment email or confirmation email for an Order which you did not place, or if the details in the acknowledgment email or confirmation email do not match the Order which you placed, you must contact our customer services department at info@cutpricebed.co.uk or alternatively you can use the form on the Contact Us page or phone our helpline on 0845 519 8735 to cancel the Order or correct the details.

We do our utmost to ensure that all our web prices and descriptions are accurate and up to date but on rare occasions it is possible that errors may occur. Our sales team will check the details of your order and if we find that there is a pricing or other error we will notify you as soon as possible and give you the choice to proceed with your order at the correct price/specification or to cancel your order and obtain a full refund. If we do not receive a response to this notification within seven days we will cancel the order and issue a refund of your payment.

Products

Colour
We aim to reproduce the colours of our products as accurately as possible but please be aware that there may be a variation in shade between the reproduction on your monitor or printer and the actual article. 
 

Guarantee

We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the sample and are fit for the purpose for which they are sold. Certain products have additional guarantees provided by us or the manufacturer. Where they are provided by the manufacturer we accept no responsibility for these additional warranties or guarantees.
 

Cancellations & Returns

The Consumer Protection (Distance Selling) Regulations 2000 (as amended 2005)
By purchasing over the internet or by telephone you are entering into a “Distance Sale”. In addition to your normal statutory rights as a consumer you also have the right to cancel the contract at any time up to seven days after the date your order is delivered to you.
 
This right does NOT apply to products specifically made to your specifications and this includes floor coverings, which have been cut from a roll to your specific order size.  This also includes divan beds, bed frames and mattresses that are not held in stock by CutPriceBed and are ordered or manufactured for you;  these items cannot be cancelled once the order has been accepted by CutPriceBed
 
You are under a duty to take reasonable care of the goods until the end of any cooling off period. In order to satisfy this requirement you must ensure that any sealed mattress, mattress protector, pillow or bedding remains sealed until the end of any cooling off period, and all rugs must remain in the same condition as purchased.
 
If your order has not been delivered and you wish to cancel your order Online; please log in to your account, go to My Orders and select the Cancel option. One of our sales team will check the status of your order and confirm if the cancellation is possible. Alternatively, you can call our Helpline on 0845 519 8735.
 
If the goods are excluded from your right to cancel (see previous paragraph) we will find out whether or not they have already been cut to your specifications and if not we will accept a cancellation of your order and refund your money. If, however, the product has been prepared for you we will only accept cancellation if we may deduct a proportion of the purchase price from the refund we issue to you to cover the losses we will incur in selling your purchase as a reduced price remnant in one of our stores.
 
When your goods have been delivered you have a reasonable opportunity to make sure that they are the goods you ordered. If not you should not cut into, fit, assemble or use them (other than to check whether or not they are the right goods). You should retain the packaging so that this can be reused, if possible, for their return. You will be responsible for the condition of the goods and for their reasonable care whilst they are in your possession. We will arrange for the collection of the goods without charge to you and a refund of the purchase price.
 
After this statutory seven day ‘cooling off’ period, you have the protection of your statutory rights. If you are unsure of your rights, please do not hesitate to seek advice from Trading Standards or other advisory body.
 

Data Protection

Cut Price Bed takes data protection very seriously. All data is stored and treated with complete confidentiality and in accordance with the legal provisions of the Data Protection Act 1998.